E-commerce

Hubjub is a purely online business. We don't have a storefront anywhere but on the web, we aren't set up for telephone orders, and we don't publish a street address. (You'll see the street address on the delivery note if you place an order.) To make Hubjub work, we use three different organisations: a bank, a shopping cart outfit, and a secure transaction provider.

When you click the 'Order' button, details of the item you have selected are forwarded to the shopping cart. When you 'checkout', the list of items in the cart is forwarded to the secure transaction provider.

The secure transaction provider presents you with the list of items in the cart and prompts for your card details. When you place the order, the secure transaction provider debits your card, forwards funds to our bank, and notifies the shopping cart people to send us your order details for fulfilment.

This is a complex process, and we could have done it cheaper. We could have written our own cart, for instance, or used a cheap offshore transaction provider. We opted instead to go with three well-known UK providers: RomanCart, ProtX and Lloyds TSB.

This choice gives you excellent security. If, for any reason, we failed to deliver the goods you ordered, Lloyds TSB would recompense you. If ProtX misbilled you, you could challenge them and recover the funds. We don't expect any problems, but you are guaranteed if there are.

Market presence

By the way, there's more to our trustworthiness than the e-commerce setup. Hubjub might not have a storefront, but 63xc.com plugs us into a very large worldwide fixer community. If we started ripping people off, our name would be mud in hours.